1.United States of America:
Amonto Naturals provide USPS standard shipping to all of states in United State of America.
All orders will be shipped within 1-3 business days (Monday-Friday) after receiving payment confirmation. Once your order has been collected and dispatched from our warehouse, you will receive an email confirming that the order is on its way with the tracking number provided by the courier.
We offer shipment to most countries around the world with additional $20 shipment fee .We provide free International shipping for purchases over $ 200 USD. Delivery time depends on local carrier.
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Amonto Naturals , the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders that are shipped to countries outside of USA may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Amonto Naturals has no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country and region to region; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original shipment delivery estimates. Where an order is returned to Amonto Naturals by customs in a sellable condition, we will refund the amount less the freight costs incurred by us to send the order in the first place.
Amonto Naturals is also not responsible for assuring the product can be lawfully imported to the destination country. When ordering from Amonto Naturals, for delivery outside United States , you or the recipient of record must comply with all laws and regulations of the destination country. Accordingly, you should check any import laws or regulations that would restrict the importation of the goods prior to purchase.
If your order does not arrive within the specified time please contact Consumer Support on 1-(800)816-0799 or via email: firstname.lastname@example.org, quoting your order number.
Return / Refunds
If you would like to cancel your order, please contact Customer Service on 1-(800)816-0799 or email email@example.com as soon as possible and we can try to cancel the order. Please note that your order is processed as quickly as possible to ensure prompt delivery. Once the order has begun processing, we are unable to cancel the order.
If for any reason you are not satisfied with your purchase or you feel the quality of the product is less than you expected, please contact Customer Service on 1-(800)816-0799 or email firstname.lastname@example.org.
Amonto Naturals stands by the quality of our products and we are happy to offer a refund or replacement if appropriate. Some exceptions apply. Please note that misuse, unauthorised use or product tampering may prevent it being accepted for return or may void this policy.
We will exchange products that are faulty under our refund policy and replace them at our expense; however we require the faulty product to be returned to us within 21 days of your purchase. We will provide a reply paid satchel so that the faulty product can be returned to us. This is important as part of quality control.
- Returned items must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge if any.
- Refunds are honoured where the product is faulty and you choose not to exchange the faulty product for a new identical product.
- Goods will only be accepted for return if they are within 21 days of purchase, unless we have notified you otherwise.
- The cost of returning the item to us is your responsibility.
We currently accept Visa, MasterCard , Paypal , Alipay , Wechat pay .